Privacy Policy


We are committed to protecting the privacy of your personal data. We will respect any personal data you share with us and keep it safe. We aim to be clear when we collect your personal data and not do anything you wouldn’t reasonably expect.

Please read this Privacy Notice carefully to understand our practices regarding your personal data and how we will collect, use and store your personal data. We may update this Privacy Notice from time to time so please check it regularly. If there are significant updates, we will notify you.


Who are we?

We are Cadschool (styled, “CAD School”) a business registered at 59 Rumbridge Street, Southampton, Hampshire, SO40 9DT.


Use of your personal information

CAD School collects and uses your personal information to operate the CAD School Website and deliver the services you have requested. CAD School also uses your personally identifiable information to inform you of other products or services available from CAD School may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CAD School does not sell, rent or lease its customer lists to third parties. CAD School may, from time to time, contact you on behalf of external partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CAD School may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CAD School, and they are required to maintain the confidentiality of your information.

CAD School will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on CAD School or the site;
  • protect and defend the rights or property of CAD School; and,
  • act under exigent circumstances to protect the personal safety of users of CAD School, or the public.


Use of cookies

The CAD School Website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise CAD School pages, or register with CAD School site or services, a cookie helps CAD School to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CAD School Website, the information you previously provided can be retrieved, so you can easily use the CAD School features that you customised.

Most browsers are set to automatically accept cookies by default, but you can change this setting. For instructions on how to find and accept/reject cookies for your browser, please read its help information.


Third-Party Services

 

Google Analytics

This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for CAD School.

We will never use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Cookies Set By Google Analytics: __utma, __utmb, __utmc, __utmz

For more information about Google Analytics, view their terms of service.


Craft

Our website uses a CMS which anonymously tracks the user's movement around the site to allow us to improve the overall experience. No personal information is stored.

Cookies Set by our CMS: CraftSessionId, VertPhpSessionId


Other Services

We may use the following third-party service providers named below to process and store your data:

  • Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy.
     
  • TypeForm, which we use to collect feedback and material for testimonials on our products and services. Read their privacy policy.
     
  • Stripe, Inc, which we use to collect and process payments on our website and over the phone. Read their privacy policy.
     
  • Google Apps, which we use to process, analyse, and format data between services named in this document. Read their privacy policy.
     
  • Zapier, which we use to transfer data between services named in this document. Read their privacy policy.


Where we store your Personal Information

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. CAD School will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Security of your Personal Information Cyber Essentials

CAD School secures your personal information from unauthorised access, use or disclosure. CAD School secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. CAD School has obtained Cyber Essentials Certification.


Subject Access Requests

The office will comply with Subject Access Requests in line with the guidance given by the Information Commissioner’s Office (ICO):

  • We will respond as quickly as possible, within 30 calendar days.
  • We will request verification of the identity of any individual making a request, and ask for further clarification and details if needed.
  • Data subjects have the right to the following:
  • To be told whether any personal data is being processed
  • To be given a description of the personal data, the reasons it is being processed and whether it will be given to another organisations or people.
  • To be given a copy of the information comprising the data, and given details of the source of the data where this is available.'


What lawful bases do we rely on to use your personal data?

The lawful bases that we rely on for processing your personal data are:

  • You have provided your consent to us using your personal data for a specific purpose.

    We will ask for your consent to use your personal data to send you electronic communications such as newsletters and emails.

    You always have the right to withdraw your consent at any time.


  • It is necessary in connection with the performance of a contract with you

  • It is necessary for compliance with a legal obligation to which we are subject

    This would include where we have to retain certain records, for example. Or where we are required to disclose personal data to any regulators or law enforcement agencies.


  • It is within our legitimate interests.

    Applicable law allows personal data to be collected and used if it is reasonably necessary for our legitimate interests or a third party’s legitimate interests (as long as the processing is fair, balanced and does not unduly impact individuals’ rights). We will rely on this ground to process your personal data when it is not practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights.

    Our legitimate interests are achieving our mission. Our Website facilitates this mission.

    We also have a legitimate interest in providing useful reports and feedbacks to Members and, in an anonymous form.

    We will also rely on our legitimate interests for the proper administration of CAD School, and to manage our operations (for example, maintaining appropriate records and databases).

    When we process your personal data to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal data for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).


Sensitive or special category data

We do not anticipate collecting large amounts of sensitive data from you (i.e. data on health, ethnicity, race, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, sex life, or sexual orientation).

Where we do collect such sensitive data from you, we will ensure that we obtain your prior explicit consent. You always have the right to withdraw your consent.


Communications and marketing

We will contact you by post, and where you have provided consent, also by telephone and e- mail, to let you know about our events and activities that might be of particular interest to you; about the work of CAD School more generally. We provide the opportunity for you to opt-out from receiving our marketing communications every time we contact you.

You can opt-out from receiving our marketing communications, or update your contact preferences at any time by emailing: steve@cadschool.co.uk or visiting the ‘Preferences’ link at the bottom of any marketing email from us.


Your rights

 

Right to restrict processing

In certain circumstances you have a right to require us to stop processing your personal data in a particular way.


Right to erasure

You have the right to request that your personal data is erased from our database in certain circumstances.


Right of access

You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to steve@cadschool.co.uk and is free of charge.


Right to rectification

We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.


Right to object

You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us using the details below.


Right to data portability

In certain circumstances you have a right to data portability which means we will provide you (or a third party you nominate) with your personal data in a structured, commonly used and machine-readable format.

Please note that you may only use/ benefit from some of these rights in limited circumstances. For more information, we suggest that you consult guidance from the Information Commissioner’s Office (ICO) or please contact us using the details below.


Data retention

We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy.


Changes to your Details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.


Changes to this Statement

CAD School will occasionally update this Statement of Privacy to reflect company and customer feedback. CAD School encourages you to periodically review this Statement to be informed of how CAD School is protecting your information.


Making a complaint

If you are unhappy with the way that we have processed or handled your data then you have a right to complain to the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom.

The contact details for the Information Commissioner’s Office are:


External Links

Any links to external websites, CAD School holds no responsibility to their General Data Protection Regulations or their Cyber Security.


Contact Information

CAD School welcomes your comments regarding this Statement of Privacy. If you believe that CAD School has not adhered to this Statement, please contact Steve Brann at steve@cadschool.co.uk We will use commercially reasonable efforts to promptly determine and remedy the problem. Our Data controller can be contacted on 01962 711907 or by mail at CAD School, 59 Rumbridge Street, Southampton, Hampshire, SO40 9DT.